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HOMEOWNER SUPPORT

When you want the best materials for the job, Bolyard Lumber & Design is here to help. We source building materials from the top suppliers, ensuring beautiful results, right down to every detail.

  • Can I open a professional account with Bolyard Lumber & Design?
    Yes, we offer credit accounts to professionals. Opening a professional account with us provides you with access to a range of benefits and streamlined purchasing processes.
  • Do you assist with custom order specifications and special requests?
    Yes, we are happy to assist with custom order specifications and special requests. Our knowledgeable and well-trained staff is equipped to handle most custom items and unique requirements, ensuring you get exactly what you need for your project.
  • Do you offer job site delivery and support?
    Yes, we offer delivery services to your job sites, ensuring that your materials arrive safely and on time. Our team is dedicated to providing reliable support throughout your project to help ensure everything runs smoothly.
  • Can you collaborate with architects and other design professionals?
    Yes, we welcome collaboration with architects, interior designers, builders, contractors, and other design professionals. We value the opportunity to work together to ensure every project is executed seamlessly and meets the highest standards. Our team is committed to providing support and expertise to enhance your project’s success, regardless of scope or scale.
  • How do you ensure the quality and consistency of materials?
    We ensure the quality and consistency of our materials by being highly selective about the products we purchase. We offer only the highest-quality, high-end building materials across every sector of our business. Our rigorous standards and careful sourcing practices guarantee that you receive dependable, premium materials for every project.
  • Are training or certification programs available through Bolyard Lumber & Design?
    Yes, we have offered various training and certification programs, including events where architects can receive Continuing Education Units (CEUs). We have also provided training sessions on some of our product lines to ensure that professionals are well-informed and up-to-date with the latest developments and best practices.
  • Do you accept product returns and exchanges for professionals?
    Yes, we sometimes accept product returns and exchanges for professionals, provided the product is stocked and/or sellable. Please note that a restocking charge may apply in some cases. We aim to ensure a smooth process and appreciate your understanding regarding our return and exchange policies.
  • Why should I choose Bolyard Lumber & Design?
    Choosing Bolyard Lumber & Design means partnering with a team that offers unparalleled expertise and a commitment to quality in every aspect of your project. We provide top-tier products, reliable job site delivery, and tailored support to meet your specific needs. Our knowledgeable staff is dedicated to assisting with custom orders, special requests, and professional training, making us a valuable resource for architects, builders, and contractors. Our focus on high-end materials and exceptional service ensures you receive the best possible support for your projects.

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